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Delivery Information

Last Shipping Dates For Christmas Delivery

At DIY E Liquids we continue to work around the clock to overcome the challenges we face due to numerous factors, including the industrial action at Royal Mail. As we approach the final days of the festive period, we want to advise you of our last dispatch dates for delivery to be made by before Christmas. The vast majority of your orders will be delivered by 22nd, if they are with us by Thursday 21st December before 10am, and ordered on a Next Day delivery.

All orders placed after 10am on 22nd December will be dispatched on 27th December.

Post Christmas Delivery

Orders placed over the Christmas period will be affected by Christmas Day and Boxing Day in the UK on the 25th and 26th of December 2023, and New Year’s Day 1st January 2024.

Orders placed on the following dates will be dispatched on Wednesday 27th December:

  • Friday 22nd December (after 10am)
  • Saturday 23rd December
  • Sunday 24th December
  • Monday 25th December
  • Tuesday 26th December

Orders placed on the following dates will be dispatched on Tuesday 2nd January:

  • Friday 29th December (after 10am)
  • Saturday 30th December
  • Sunday 31st January
  • Monday 1st January

Please see the list of Post Codes that may be affected by courier delays below:

BS10-11, BS20-21, BS34-36, BS41, BS48 CF3, CF5, CF10-11, CF14-15, CF23-24, CF30, CF45-46, CF63-64, CF81-83, CF91, CF95, CF99 CH1-3, CH25-34, CH41-49, CH60-66, CH70, CH88 CW1-12, CW98 DE4, DE6, DE45 DN9, DN15-21, DN31-41 EH1-46, EH52-53, EH77, EH91, EH95, EH99 EX21-23 GL1-8, GL10-20, GL50-56 HD1-9 HG1-3, HG5 HR9 HX1-7 KY1-7, KY11-12, KY99 L1-40, L67-75, L80 LN1-13 LS1-29, LS88, LS98-99 M20-23, M31, M33, M90 NE9, NE11, NE15-19, NE21, NE43-49, NE61-71 NP4, NP7-8, NP10-13, NP15-16, NP18-20, NP22-26, NP44 OX18 PE11, PE20-25 PL2, PL5, PL10-19, PL22-35 PR8-9, PR26 S70-72, S75 SK7-12, SK17, SK22-23 SN16 ST1-21, ST55 SY1-5, SY13-14, SY99 TD2-5, TD10-15 TR1-27, TR93 WA1-2, WA4-16, WA55, WA88 WF1-14, WF16-17, WF90 WN1-8 YO8

Thank you for visiting and shopping at DIY E Liquids. Following are the terms and conditions that constitute our Delivery Policy.

DOMESTIC DELIVERY POLICY

All orders are processed within 1-2 business day. Orders are not dispatched or delivered on weekends or holidays.

If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

Delivery charges for your order will be calculated and displayed at checkout.

2-3 Working Days Deliveries:

Standard Delivery 48 (Below 2kg)
Estimated Delivery Time : 2-3 Working Days
Delivery Cost : £4.99

Tracked Heavy Parcel (Between 2kg and 10kg)
Estimated Delivery Time : 2-3 Working Days
Delivery Cost : £5.99

Large Parcel Delivery (Only applicable to order weighing over 10kg)
Delivery Method : Parcelforce 48
Estimated Delivery Time : 2-3 Working Days
Delivery Cost : £8.95 (Per parcel)

Next Day Deliveries:

Next Day Delivery (Below 2kg)
Orders placed before 10am are dispatched same day.
Estimated Delivery Time : Next Day Working Day.

Delivery Cost : £6.99
 
Next Day Delivery – Large Parcel
Orders placed before 10am are dispatched same day.
Estimated Delivery Time : Next Day Working Day.

Delivery Cost : £7.99

Next Day Delivery – Heavy Parcel
Orders placed before 10am are dispatched same day.
Estimated Delivery Time : Next Day Working Day.
Delivery Cost : £12.99

All orders placed before 10am (Monday to Friday) are dispatched on the same day. All orders placed after 10am are dispatched the next working day.
Delivery delays can occasionally occur.

Delivery confirmation & Order tracking

All orders are sent using a tracked or signed for service. If your order does not arrive by the estimated date of delivery, please contact us at [email protected] to obtain a tracking report.

The tracking number will be active within 24 hours of dispatch.

Damages

DIY E Liquids is not liable for any products damaged or lost during delivery. If you received your order damaged, please contact the courier company to file a claim. We will provide as much assistance as possible if you file a claim with the courier.

Please save all packaging materials and damaged goods before filing a claim and take photo evidence of this.

 

INTERNATIONAL DELIVERY POLICY

Delivery charges for your order will be calculated and displayed at checkout.

International Deliveries
Estimated Delivery Time : 5 – 10 working days depending on country of delivery
Delivery Cost : Varies depending on country

If there is no delivery option available for your country, please contact us as [email protected] so a member of staff can setup a delivery option for you.

For large deliveries please contact us at [email protected] to discuss a more suitable delivery option.